CONNECT, EMPOWER, INNOVATE & PROTECT YOUR WORKPLACE

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GlobalTek Group designs, deploys and integrates unified communication (UC) strategies and solutions based on Skype for Business. We create a path for success by combining our “from the trenches” expertise, processes and technology to enable your workforce, partners and customers to communicate however and whenever they need. Our experts work with you to quickly integrate on-premise and cloud-based Skype for Business into your organization to manage all of your communication tools, including mobile devices.

Skype for Business serves as a robust and cost-effective platform that can integrate into existing environments and can complement or replace your current voice and video platforms. Skype for Business is a robust platform that provides instant messaging, voice, online meetings and video conferencing. With the seamless implementation experience with knowledge transfer from EPC Group, your organization’s users will be empowered with a communication experience that will create a more efficient and productive workforce.

 

GlobalTek Group will develop a single unified interface that combines your email, voicemail, telephone and audio/video conference over an IP network providing the flexibility and capabilities end users demand. Our experts will explore your current challenges, areas for improvement and opportunities for expansion to create a realistic path to achieve your unique business communication needs.

 

GlobalTek Group will implement a sustainable technical architecture and repeatable framework to ensure a successful Unified Communications strategy that is designed for future growth, sustainability and compatibility. We will provide an end-to-end Unified Communication offerings with 360-degree support to meet your organization’s SLAs through our Hybrid IT model and engagement options for on-premise, cloud and a hybrid-cloud based architectures.

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•  Assessments: Our experts provide assessment services to explore your organization’s network infrastructure and readiness. EPC Group will provide recommendations, identify business requirements and report on findings and best practices for an action plan that will provide a successful (UC) path.

•  Training: GlobalTek Group provides any level of training needed to ensure you are able to take full advantage of Skype for Business’s features and capabilities.  We offer end user training to gain full understanding of Skype for Business that yields a more productive and self-sufficient workforce. Our IT professional training focuses on the skills needed to administer and manage Skype for Business through live or virtual learning.

• Full Unified Communications Support: As a single source managed service provider we offer Skype for Business support services that prevent disruptions and keep productivity within your organization at optimal levels. We provide 24×7-365 day support services for IT teams, administrators and leaders tailored to your business structure and needs.

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